Aftermarket Sales Manager - Bicycle Department

  • Date Posted: 6/9/2014 12:00:00 AM
  • Reference Number: Aftermarket Sales Manager
  • Country: USA
  • Location: Reynoldsburg, OH

Role and Responsibilities

Job Description

This position is responsible for providing best-in-class customers service to Kenda’s current and future North America aftermarket accounts; this includes but not limited to processing orders, event planning, and provides marketing assistance for aftermarket accounts. Applicants should send resumes and other pertinent work experience information to with 'Aftermarket Sales Manager' in the subject line.


  • • Distributor and mail order/online account management, including customer support, sales order entry, open house/promotional events, miss shipment resolution, account issue resolution.
  • • Event planning for distributor open houses.
  • • Distributor special order entry and tracking, including any product back orders.
  • • Assist with marketing events.
  • • Inventory management (U.S. Warehouse)
  • • Drop ship program management
  • • Answer customer emails and phone calls
  • • Attend weekly department meetings
  • • Bicycle team support and training
  • • Assemble sales budget annually
  • • Catalog proofing

Qualification Requirements


Strong knowledge of the tire & bicycle industry. Proficient in Microsoft Office. Experience in using supply chain software. Strong communication and interpersonal skills. Experience in analyzing reports and forecasting logistics . Basic data entry and/or word processing skills. Experience in negotiations. Experience in customer service. Ability to travel. Self-motivated, organized, and manage time effectively. Organizational skills and ability to work in teams. Experience in working with strict deadlines.