Careers

  • Post Date

    March 04, 2020

  • Reference Number

  • Division

    Powersports

  • Department

    Motorcycle / ATV / Scooter

  • Country

    United States

  • Location

    Reynoldsburg, OH

Sales / Customer Service Associate (Powersports)

Our Powersports division sales support staff is growing, and we are seeking a self-motivated, enthusiastic, detail-oriented addition to our team. This position reports to Kenda’s Director of Powersports. 

Responsibilities

  • Providing world-class customer service to distributors, dealers, sponsored athletes, and end consumers
  • Liaising directly with Kenda’s international factories via email and phone
  • Using Kenda’s ERP to enter orders, control inventory, and manage accounting and container logistics with an emphasis on accuracy
  • Acting as the front line for warranty claims, including fielding dealer and consumer calls, processing and tracking claims
  • Using Microsoft Excel to analyze large volume sales data, creating and manipulating summary reports, pricing lists and sales analyses, often unique to one of Kenda’s multiple sales channels
  • Assists the Marketing and Sales Departments with outside activities e.g. trade shows, events, special projects, etc.
  • Supporting Kenda’s Director of Powersports in all day-to-day activities. 

Qualifications Requirements

Education

  • College degree or equivalent work experience
  • Business training / education / experience is preferred
  • Powersports industry knowledge preferred
  • Proficient in all Microsoft Office applications

Experience

  • Intermediate proficiency - Microsoft Office applications with emphasis on Excel
  •  Excellent communication and interpersonal skill
  • Self-motivated, organized and effective time management
  • Experience with and comfort in working with strict deadlines
  • Ground-level marketing and branding experience
  • Ability to multi-task in fast-paced environment
  • Energetic and passionate about motorcycles, ATVs, and SxSs